Vocal+Verbal : Words+Intonation
John Kennedy:
“You need to contribute to your country”
“Ask not what your country can do for you; ask what you can do for your country”.
Quayle vs. Benson Debate:
Quayle: "I have as much experience in the Congress as Jack Kennedy did when he sought the presidency."
Answer 1: “Jack Kennedy is better than you.”
Answer 2: "Senator, I served with Jack Kennedy. I knew Jack Kennedy. Jack Kennedy was a friend of mine. Senator, you're no Jack Kennedy.“
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For Lessons on Listening Skills - Click on http://groups.google.com/group/bpocallcentertraining/web/listening-skills?hl=en - or copy & paste it into your browser's address bar if that doesn't work.
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For Lessons on Voice & Accent - Click on http://groups.google.com/group/bpocallcentertraining/web/voice-accent-training?hl=en - or copy & paste it into your browser's address bar if that doesn't work.
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