Affirmative Punctuations
This means responding to what the customer is saying with affirmative sounds that imply your thinking is in the same direction.
Examples
Um hmm
Ah hmm
All right
Fine
Yes
Certainly
N.B - Please do not use "OK"
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Affirmative Punctuations
This means responding to what the customer is saying with affirmative sounds that imply your thinking is in the same direction.
Examples
Um hmm
Ah hmm
All right
Fine
Yes
Certainly
N.B - Please do not use "OK"
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